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Knesek Guns, Inc. is a proud winner of the President's "E" Award for Exports.
  Top » CDS » FAQs
FAQs

Q: How in the heck do you pronounce Knesek?
A: The 'K' is silent..."Knee-sick."

Q: What is your mailing address?
A: Knesek Guns, Inc. , 1204 Knesek Lane, Van Buren, AR 72956

Q: Is buying a gun on the internet legal?
A: Yes, according to the Bureau of Alcohol, Tobacco and Firearms (ATF) as long as all local, state, and government regulations are followed. Check the ATF FAQ page

Q: How do I pay?
A: We accept postal money orders, certified checks, credit cards, and bank wire transfers. Under some circumstances, we accept personal checks but they will be held 7 to 10 days until they clear the bank. Be sure to always send your payment with signature required so someone will have to sign for it.

Q: What credit cards do you accept?
A: Visa, MasterCard, American Express, and Discover. Please be aware that credit cards are subject to a 4% processing fee.

Q: If you charge my credit card, but I later decide to send a check, will you refund my credit card the full amount?
A: We will refund your credit card, but be aware that you are still subject the the 4% processing fee.

Q: Who do I make the check out to?
A: Knesek Guns, Inc. or KGI

Q: Do you buy machine guns or pre-ban guns?
A: Yes, if they are new in the box.

Q: What are your hours?
A: We are on the internet 24/7. Office hours 7 days a week 8am-5pm.

Q: What is an FFL?
A: FFL is an abbreviation for Federal Firearms License which is issued by the Bureau of Alcohol, Tobaccco and Firearms. A FFL allows the holder to sell firearms. All legal dealers, most gunsmiths and some pawn shops have FFL's. They can assist you in purchasing a gun from us. Most FFL's will charge a fee, usually $10-$30 for this service and the paperwork involved. They can not charge sales tax. They are allowed to charge sales tax on the transfer fee only.

Q: If I place a deposit on a special order, and the gun is acquired by KGI, can I get that deposit refunded if I change my mind?
A: No, we do not refund those deposits.

Q: Can local customers pick up at your location?
A: Yes, call for an appointment at (479) 474-1680 or go to our contact page.

Q: Can a copy of the FFL license be faxed?
A: Yes, we do accept faxed FFLs. Please fax to 479-471-0377

Q: Do you have a return policy?
A: You have 3 days to inspect your purchase. If you are not satisfied, you can return the unfired gun for refund or exchange. Shipping charges are not refundable. You will be responsible for paying shipping and insurance to return the gun.

Q: What is your return policy on defective firearms?
A: All guns come with a full manufacturer's warranty. All warranty claims must be processed through the manufacturer directly. We are more than happy to assist in the warranty submission.

Q: What assurance do I have that I will really get the gun after I send the money?
A: You will receive an official invoice with serial number and tracking number upon request. In addition, gun dealers are regulated by the ATF and by state and local law enforcement

Q: Do you take trades?
A: Yes, occasionally - we typically reference the firearms blue blook for current valuation. We are always interested in special items.

Q: Do you sell to dealers?
A: Yes we do. We have an FFL Dealer Division especially for sales to dealers.

Q: Do you also sell to police departments or government agencies?
A: Yes, we also have an LE/Government Sales Division that focuses only on sales to them.

Q: How do you ship?
A: FedEx Express and FedEx Ground

Q: What states will you ship guns to in the United States?
A: All 50 states, subject to state law.

Q: Do you charge sales tax?
A: We are required to charge a 7% sales tax from sales made in Arkansas/Crawford County. We are not required to collect sales tax on sales made in any other states.

Q: Do you charge sales tax on items shipped outside Arkansas?
A: No, it is not required.

Q: Do you double box your shipments?
A: Yes, all of our shipments are double boxed.

Q: Do you insure each shipment?
A: Yes, we insure for total replacement value.

Q: Do you have shooting facilities / ranges?
A: Yes, we have on-site ranges up to 1000 meters for customer use and demonstration purposes.

Q: Do you have conference rooms available?
A: Yes, we have conference rooms.

Q: Are you a typical gun shop?
A: No, we are an international and domestic distributor that specializes in law enforcment and military grade weapons.

Q: Will I receive an invoice?
A: Yes, there is an invoice on the outside of the box for you.

Q: Do you send your FFL with the gun?
A: Yes, there is an invoice inside the box with the gun which has our FFL attached to it.

Q: Do you accept paypal?
A: No, we do not.

Q: Do you export firearms and munitions?
A: Yes, we export firearms, munitions, as well as tactical gear and other accessories.

Q: How do we communicate if I'm unable to speak English?
A: Contact us and we can set up an appointment with an interpreter. Additionally, please use Google Translate or a similar service if possible.

Q: Do you buy from Distributors?
A: We work directly with most manufacturers to ensure the best pricing and lead times, however we gladly cooperate with distributors from time to time.

Q: Is everything on your site in stock?
A:  We do our best to stock as much product as possible. If an item listed happens to be out of stock, we will gladly allocate an item to you out of our next inbound shipment. Please contact us for current availability.

Q: Do you take photos of your stock
A: Yes, we do our best to take current photos of inventory as often as possible, please visit our facebook page or photo gallery.

Q: Do you have a building or work from your home?
A: We ship from our distribution warehouse located in Van Buren, Arkansas and have several brick and mortar locations around the world.

Q: Do I get a copy of the transfer paperwork for my Class III / NFA item?
A: Yes, we will gladly provide you with a copy of your ATF Form 4 or Form 3

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