All firearms will be sent out fully insured with tracking numbers. Shipping charges area to be paid by buyer unless otherwise specified at initial contact. Special rates apply to shipments to Alaska and Hawaii. All shipments are sent via FedEx Ground ,if special shipping request may incur additional fees .
Due to the possibility of damage during shipping, all items are shipped insured. If you receive an item that is damaged, please have your tracking number ready and contact the shipper directly to place a claim. Please retain all boxing and shipping materials as they may need to be inspected prior to a claim being settled. Should any damage occur, KGI will be happy to assist you with contacting the shipper, but will not be held financially responsible for the item or its replacement cost. With purchase of the insurance, the buyer assumes all risk associated with shipping damage. Any and all shipping charges are non-refundable.
Q: Do you have a return policy?
A: You have 3 days to inspect your purchase. If you are not satisfied, you can return the unfired gun for refund or exchange. Shipping charges are not refundable. You will be responsible for paying shipping and insurance to return the gun.
Q: What is your return policy on defective firearms?
A: All guns come with a full manufacturer warranty. All warranty claims must be processed through the manufacturer directly.
Q: What assurance do I have that I will really get the gun after I send the money?
A: Gun dealers are regulated by the ATF and by state and local law enforcement. We have an excellent track record and can provide references if necessary.